Frequently asked
questions.
Practical answers on turnaround, pricing, artwork, delivery and billing. If your question is not here, message us and we will answer it directly.
How fast can you deliver printing in Hyderabad?
Standard jobs ship in 3–5 working days. Express is 48 hours and rush production is 24 hours for most digital products. Artwork approved before our 2 PM cut-off can often be dispatched the same evening within Hyderabad.
Do you offer same-day printing?
Yes, for digital products including business cards, ID cards, certificates, badges and posters, subject to press availability. Call before committing to a deadline and we will confirm honestly rather than accept and miss it.
What is your rush order surcharge?
Express 48-hour production and 24-hour rush both carry a surcharge, because we reserve press capacity and run outside normal shifts to meet them. The exact figure is confirmed in your written quotation.
Are you really open 24 hours?
Our online and WhatsApp service runs 24 hours, and rush production runs through the night when a job requires it. Walk-in press hours follow the timings listed on our Google Maps profile.
How is bulk pricing calculated?
Pricing steps in slabs at 100, 250, 500, 1,000, 2,500, 5,000 and 10,000 units. The per-unit rate falls at each break. See our bulk printing cost guide for the full curve.
Do you offer discounts for large orders?
Yes, automatically through slab pricing rather than negotiation. We will always quote your quantity and the next slab up so you can see whether ordering slightly more costs less per unit.
Can I get a written quotation?
Yes. Send the product, specification, quantity and deadline and we return an itemised written quotation, usually within the hour during business hours.
Do you price match?
We would rather explain what is in our price. If a quote elsewhere is materially cheaper, it usually differs in paper weight, lamination or whether the job is being brokered out. Send us the competing specification and we will tell you honestly where the difference lies.
What file formats do you accept?
Print-ready PDF is preferred. We also accept AI, CDR, PSD and 300 DPI PNG or JPG. Word, PowerPoint and Canva exports can be worked from but quality is usually compromised.
What if I do not have print-ready artwork?
Our in-house studio checks bleed, resolution, colour mode and dielines free on every order, and can design from scratch or rebuild a low-resolution logo as vectors for a nominal fee quoted upfront.
Do you send a proof before printing?
Yes. A digital proof on every order, and a physical proof on large or critical runs such as packaging and security printing.
How much bleed do you need?
3 mm on every edge, with text and logos kept at least 4 mm inside the trim line.
Which areas of Hyderabad do you deliver to free?
All of them. Free delivery covers Gachibowli, Madhapur, HITEC City, Jubilee Hills, Banjara Hills, Secunderabad, Kukatpally, Ameerpet, Begumpet, Somajiguda and every other locality in the city.
Do you deliver outside Hyderabad?
Yes, pan-India through insured courier and transport partners. Bangalore, Chennai, Mumbai, Pune, Vijayawada and Visakhapatnam are routine destinations, typically 2–4 days after production.
Can you deliver to a gated tech park or hospital campus?
Yes. Share the gate number, tower and reception contact when ordering and we will schedule the drop with security, including after-hours delivery to a security desk where that is easier.
Is there a minimum order for free delivery?
No. Delivery is free across Hyderabad regardless of order value.
Do you provide a GST invoice?
Yes. We are GST registered under 36AKNPG7220R1ZL and issue a proper tax invoice on every order, so input credit is claimable.
Do you accept purchase orders?
Yes. We quote against your PO format and reference it on every invoice — standard for our corporate, educational, healthcare and government clients.
What payment methods do you accept?
UPI, NEFT and bank transfer, plus cash and card at the press. Credit terms are available to verified accounts after an initial order history.
Can we set up a corporate account?
Yes. A corporate account gives locked slab rates for the financial year, PO billing, a named account manager, retained artwork and colour profiles, and consolidated monthly invoicing.
Will a reprint match my earlier batch?
Yes. We retain your artwork and ICC colour profile, so a reprint months or years later matches the batch you approved. This is a common reason clients consolidate print with one press.
What if the print is wrong or damaged?
If the error is ours we reprint at our cost. That is why the proof stage matters — once you approve a proof, that file is what goes on the press.
Do you print in Telugu, Hindi and Urdu?
Yes. Supply the text as a document or outlined vector file so the correct fonts are preserved through to press.
Can I see paper samples before ordering?
Yes. Visit the press during working hours and we will show you the actual stocks, or we can send samples with a nearby delivery. GSM numbers mean little until you hold the paper.
Question not answered?
Message us on WhatsApp with your requirement. A real person on the production floor will reply.